Customer Service Consultant (Northern Suburbs, Cape Town)

September 4, 2018

 

Our client is a very successful business operating in the decor market, specialising in window coverings including blinds, shutters & curtains.  Their ever expanding business requires a vibrant and dynamic Customer Service Consultant with 0 - 2 years' experience to join their team.  This individual must be a excellent communicator, must have good negotiation and customer service skills.

 

Duties include but are not limited to:

  • Visiting potential and existing clients to advise and prepare quotes based on their needs;

  • Doing assessments and measurements while on premises to ensure that the correct measurements and details to prepare the quote is captured; 

  • Communicating with colleagues to ensure that all meetings are confirmed in advance;

  • Conveying the needs of the client to the installation crew to ensure that they understand the needs of the client and that the requested installation is viable;

  • Completing reports, travel logs and ensuring that all relevant details are recorded as per management's instruction.

 

Minimum Qualifying Criteria:

  • Own, reliable transportation and Driver's Licence

  • Grade 12 / Matric Certificate with good marks in Mathematics or Accounting

  • A Technical Tertiary Qualification would be advantageous

  • 0 - 2 Years Minimum Experience (On-the-job Training will be provided)

  • Excellent Written and Spoken Communication Skills in Afrikaans & English

  • Ability to work daily on Microsoft Office Products, including Word & Excel

  • Excellent organisational skills

  • Hard-working and enthusiastic

  • Contactable References, preferably QualiCV Verified Reference Checks

 

Application Process:

  • Applications must be received by the following date and time:  28 September 2018 @ 10:00 a.m.

  • Applications can be e-mailed to apply@qualicv.co.za, faxed to 0866068402 or delivered/couriered to 45 First Avenue, Boston, Bellville, 7530

  • Indicate clearly that you are applying for this position or your application will not be considered

  • Attach your UPDATED & COMPLETE CV with your application

  • Salary will be discussed at later interview stage

  • Should you not receive any feedback in 10 working days, consider your application unsuccessful

  • QualiCV will not charge applicants for interviews or to be considered for any positions.  QualiCV does provide additional charged services that could benefit the job seeker, including verifications and background screening, interview preparations, career consultations, etc.  These services are not to be confused with our recruitment process, which is free of charge to the job seeker since our clients, potential employers, are charged for the recruitment service.

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